Ever ordered an outfit for a party and it came two weeks after you needed it? In the fast-paced world of e-commerce, where convenience reigns supreme, the importance of swift and dependable delivery cannot be overstated.
At AJL, we understand that when you shop with us, time is of the essence. That's why we've made it our mission to offer you a shopping experience that is not only fashionable but also punctual. In this blog post, we'll explore how AJL is setting new standards for fast and reliable delivery, ensuring that your fashion finds reach you precisely when you need them.
- Lightning Speed Delivery:
Our commitment to delivering your fashion favorites at lightning speed is unwavering. We know that the excitement of a new purchase shouldn't be marred by long waiting times. To offer you the best and most efficient delivery, we use our delivery partner- DHL delivery for all our delivery services which is nothing but affordable and reliable. With DHL, we are sure your items would be delivered to you in great condition. For all deliveries within Lagos, we ensure that it gets delivered in two working days. We also offer the same day delivery within Lagos but it might come at a little additional cost. For interstate deliveries, the timeframe is within 3-5 working days. For all our international deliveries, we ensure that it is delivered within three to fifteen days. Our commitment to you is for you to receive all your orders in the shortest possible timeframe.
- Affordable, Easy and Accessible:
At AJL, our delivery services are easily accessible and affordable to everyone. With the delivery fee embedded into the checkout process, it is easy with no complicated processes or rates that would strain your budget. With DHL, you can also track the entire delivery process from pickup to delivery. This information is accessible to you in other to put your mind at ease.
- Hassle-Free Returns:
In the unlikely event that you need to initiate a return for an item, our system has been designed to make the process as smooth as possible, although it's important to note that we do not offer cash refunds. Here's a simplified outline of our return procedure for your convenience:
After every order has been dispatched and received, our dedicated customer support team will get in touch with you to confirm the delivery and ensure that you are satisfied with your purchase.
If you happen to have any concerns or complaints about the item, please make sure to notify us on the same day the delivery was made. The item should remain with its tags intact, free from any stains or damage, and in the same condition as when it was originally received.
In the event of a valid return, you will be required to select a replacement item of equal value to the one being returned. If the chosen item has a lower price, the balance will be converted into store credit, which you can use for future purchases. If the new item has a higher price, you will need to cover the price difference.
If the fault or issue with the item was due to our error, we will cover the cost of the return delivery. However, if the issue is not on our end, you will be responsible for the new delivery fees.
For further assistance, you can contact our customer support team through the following channels:
• Email: contactayodelejayne@gmail.com
• Phone: +2348171358183
• Social Media: Find us on all major social media platforms.
- Worldwide Delivery
At AJL, borders and boundaries do not stop us from delivering our amazing pieces to your doorstep. From the shores of Nigeria down to the borders of Europe, Asia and beyond, we can deliver to you in time and without hassles. For all our international clients, we also use our reliable DHL services to ensure they are delivered within 3-15 days.
At AJL, we believe that fast and reliable delivery is not just a service but a promise to you, our valued customer. We understand that in the world of fashion, timing is everything. That's why we've gone the extra mile to ensure that your fashion finds are delivered promptly and securely. Remember, you can also pick up your orders from our walk-in-store at 39 Fola Osibo Lekki One.
As you continue to explore the world of AJL fashion, rest assured that our commitment to speed, reliability, and customer satisfaction will always be at the forefront of your shopping experience.
